The State Hermitage is making changes to its working hours and arrangements for receiving visitors based on an analysis of feedback and visitor statistics.
From 3 November 2020, the timetable for the Main Museum Complex and the General Staff building will be amended.
With the start of the winter period and reduced daylight time, the museum will open an hour earlier – the first time slot for visitors will begin at 11.00 am. The museum’s closing time will also be changing, but on Wednesdays, Fridays and Saturdays its opening hours will be extended.
The Main Museum Complex and General Staff building will be open to visitors between 11.00 am and 7.00 pm on Tuesdays, Thursdays and Sundays, and from 11.00 am to 8.00 pm on Wednesdays, Fridays and Saturdays.
Time slots will begin at 11.00 am, 11.30 am, 12.00 pm, 12.30 pm, 1.00 pm, 1.30 pm, 2.00 pm, 2.30 pm, 3.00 pm, 4.00 pm, 4.30 pm and 5.00 pm, with additional slots at 5.30 pm and 6.00 on Wednesdays, Fridays and Saturdays.
Guided tours of the Main Museum Complex are available from Tuesday to Sunday in time slots that begin every 30 minutes: 11.00 am, 11.30 am, 12.00 pm, 12.30 pm, 1.00 pm, 1.30 pm, 2.00 pm, 4.00 pm, 4.30 pm and 5.00 pm. Additional evening tours are available on Wednesdays, Fridays and Saturdays at 5.30 pm and 6.00 pm.
Guided tours of the General Staff building are available from Tuesday to Sunday in time slots beginning at 11.00 am, 12.00 pm, 1.00 pm, 2.00 pm, 4.00 pm and 5.00 pm.
Visits to the Gold Rooms and Diamond Rooms of the Hermitage Treasure Gallery are possible only as part of a guided tour group with a particular time slot. From 3 to 15 November visits to the Gold Rooms will be available from Tuesday to Sunday in time slots beginning at 11.00 am, 11.30 am, 12.00 pm, 12.30 pm, 1.00 pm, 1.30 pm, 2.00 pm, 2.30 pm, 3.00 pm, 4.00 pm, 4.30 pm and 5.00 pm. Additional evening tours will be available on Wednesdays, Fridays and Saturdays at 5.30 pm and 6.00 pm.
From 3 to 15 November, guided visits to the Diamond Rooms are available from Tuesday to Sunday in time slots beginning at 11.15 am, 11.45 am, 12.15 pm, 12.45 pm, 1.15 pm, 1.45 pm, 2.15 pm, 2.45 pm, 3.15 pm, 4.15 pm and 4.45 pm. An additional evening tour will be available on Wednesdays, Fridays and Saturdays at 5.45 pm.
From 3 November, it will be possible to independently view just the exhibition “Zhang Huan. In the Ashes of History” with a separate ticket every day except Monday with time slots beginning at 10.00 am and 10.30 am. Please note that the exhibition is also included in Fixed Route №1 around the Main Museum Complex.
Guided tours of the exhibition “Zhang Huan. In the Ashes of History” followed by the opportunity to independently view the displays belonging to Fixed Route №1 (entry by the Jordan Staircase) will be available from 3 to 12 November. Time slots: on Thursdays and Sundays at 4.15 pm and 5.00 pm; on Wednesdays, Fridays and Saturdays at 4.15 pm, 5.15 pm and 6.00 pm. The duration of the visit, including the guided tour and independent viewing of the displays, is 2 hours.
Due to the difficult public health situation, we recommend purchasing tickets to the museum in advance online through the special website tickets.hermitagemuseum.org. However, for the convenience of visitors, from 3 November it will be possible to buy them from the ticket offices of the Main Museum Complex and General Staff building half an hour before the start of the desired time slot.
We remind the reader that everyone entering any of the museum premises must wear individual protection. When viewing the displays or queueing for the ticket office, you must maintain a safe distance from other people. All the measures being taken serve to reduce the risk of infection for both visitors and members of the museum staff.
